Privacy Policy
Effective Date: August 8, 2024
Last Updated: August 8, 2024

Talent Guild Inc. ("we," "us," or "our") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines in extensive detail how we collect, use, disclose, and protect your personal data when you visit and interact with our website, www.thetalentguild.com ("Website"), and use our services ("Services").

1. Information We Collect
We collect a broad range of information to facilitate and improve our Services, including but not limited to:

Personal Information:
  • Contact Information: Name, email address, phone number, mailing address, and other contact details provided by you when signing up for our Services, creating an account, or contacting us.
  • Identity Verification Information: Government-issued identification, date of birth, or other identity verification details required to comply with legal obligations.
  • Billing Information: Credit card numbers, billing addresses, and other payment details provided when making purchases through our Services.
  • Account Credentials: Username, password, and other security details used to access your account.
Usage Data:
  • Device Information: IP address, browser type, operating system, device type, unique device identifiers, and other diagnostic data.
  • Log Data: Details of your interactions with our Website, including pages viewed, time spent on pages, referral URLs, and other similar information.
  • Behavioral Tracking: We use cookies, web beacons, pixels, and other tracking technologies to monitor your behavior on our Website and optimize your user experience.
  • Location Data: Information regarding your geographic location, which may be collected through GPS, IP address, and other technologies.
User-Generated Content:
  • Any content, such as text, images, videos, and other materials, that you upload, post, or otherwise make available through our Services, including communication with other users.
  • Feedback, suggestions, and other content you provide directly to us.
Third-Party Information:
  • Social Media Information: Information from social media platforms and other third-party services that you use to connect with our Services.
  • Third-Party Data Collection: We may receive information about you from third-party data providers, public sources, and marketing partners.
Sensitive Information:
  • In certain cases, we may collect sensitive information, such as health data or biometric information, with your explicit consent and solely for purposes that you have authorized.
2. How We Use Your Information
We use the information we collect for a variety of purposes, including but not limited to:

Service Delivery:
  • To deliver, maintain, and improve our Services, including account management, technical support, and customer service.
  • To process transactions, including payments, refunds, and fulfillment of orders.
  • To manage your relationship with us, including communicating with you about your account, subscription, or any updates to our Services.
Service Improvement:
  • To analyze usage trends, monitor system performance, and enhance the functionality of our Website and Services.
  • To conduct research and development activities to improve our offerings and introduce new features.
Marketing and Communications:
  • To send you newsletters, promotional materials, surveys, and other communications related to our Services, with your consent where required by law.
  • To personalize your experience and tailor marketing communications to your preferences.
Legal Compliance and Security:
  • To comply with applicable laws, regulations, and legal processes, including responding to subpoenas, court orders, or government requests.
  • To enforce our terms, policies, and agreements, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, users, and others.
  • To prevent, detect, and investigate fraud, security breaches, and other potentially harmful activities.
User Content Management:
  • To monitor, review, and manage User-Generated Content to ensure compliance with our community guidelines and legal requirements.
  • To facilitate user interactions and communication through our Services.
Data Aggregation and Anonymization:
  • We may aggregate and anonymize your personal information to create statistical data, which may be used for internal research, reporting, or shared with third parties for business development.
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
Service Providers:
  • We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing support. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.
Business Transfers:
  • In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring or successor entity. We will notify you of any significant changes to the Privacy Policy in such cases.
Legal and Regulatory Compliance:
  • We may disclose your information to government authorities, law enforcement agencies, or other third parties when required by law, regulation, or legal process. This includes cooperation with investigations into fraud, intellectual property infringement, or other illegal activities.
With Your Consent:
  • We may share your information with third parties when you have provided your explicit consent to do so, such as when you agree to participate in co-branded services or joint marketing initiatives.
Third-Party Integrations:
  • If you connect your account to third-party services or platforms, we may share your information with those third parties as necessary to facilitate the integration.
Aggregate and Anonymized Data:
  • We may share aggregated or anonymized data with third parties for research, analytics, marketing, or other business purposes. This data does not identify individual users and is used to gain insights into how our Services are used.

4. Data Security
We take the security of your information seriously and employ a range of advanced security measures, including:
Encryption:
  • All personal data is encrypted both in transit and at rest using industry-standard encryption protocols, ensuring that your information is secure from unauthorized access.
Access Controls:
  • We maintain strict access controls to ensure that only authorized personnel have access to your information, and only on a need-to-know basis.
Monitoring and Auditing:
  • Our systems are continuously monitored for security breaches, unauthorized access, and other threats. We regularly audit our security practices and update them as necessary to address emerging risks.
Data Minimization:
  • We collect and retain only the minimum amount of personal data necessary for the purposes outlined in this Privacy Policy. Data that is no longer required is securely deleted or anonymized.
Incident Response:
  • We have a comprehensive incident response plan in place to address any security breaches promptly. In the event of a data breach, we will notify affected users and relevant authorities in accordance with applicable laws.
User Responsibility:
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We encourage you to use strong passwords and to change them regularly.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Account Information:
  • Personal information associated with your account is retained for the duration of your account's active status and for a reasonable period thereafter to comply with legal obligations.
Transaction Data:
  • Payment and transaction data is retained for at least seven years to comply with tax, audit, and financial reporting requirements.
Communications:
  • Records of communications with customer service, including emails and chat logs, are retained for up to three years for quality assurance and legal compliance.
User-Generated Content:
  • User-generated content may be retained indefinitely for the purposes of community moderation, legal compliance, or at the user’s request.
  1. Backup and Archival:
  • Backup copies of your data may be retained for a limited period in accordance with our data retention policies. These copies are stored securely and are not accessible to unauthorized personnel.

6. International Data Transfers
Your information may be transferred to, and processed in, countries other than your own, including countries that may not have the same data protection laws as your country. To ensure your data is protected:

Standard Contractual Clauses:
  • We utilize standard contractual clauses approved by relevant authorities to ensure that your data is adequately protected when transferred internationally.
Data Protection Agreements:
  • We enter into data protection agreements with third parties that process your data outside your home country, ensuring they meet our high standards of data protection.
Adequacy Decisions:
  • In some cases, we may transfer your data to countries that have been deemed by relevant authorities to provide an adequate level of data protection.
User Consent:
  • By using our Services, you consent to the transfer of your information to countries outside your own in accordance with this Privacy Policy.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:

Access:
  • You have the right to request access to the personal information we hold about you and to obtain a copy of it in a structured, machine-readable format.
Correction:
  • You have the right to request that we correct any inaccuracies or incomplete information in your personal information.
Deletion:
  • You have the right to request that we delete your personal information, subject to certain legal or contractual obligations. We may retain certain information as required by law or for legitimate business purposes.
Restriction:
  • You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the data or object to its processing.
Data Portability:
  • You have the right to request a copy of your personal information in a structured, machine-readable format and, where feasible, have it transmitted to another data controller.
Objection:
  • You have the right to object to the processing of your personal information based on our legitimate interests or for direct marketing purposes. We will cease processing your information unless we have compelling legitimate grounds to continue.
Withdrawal of Consent:
  • If we rely on your consent to process your personal information, you can withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Automated Decision-Making:
  • You have the right to object to decisions made solely based on automated processing, including profiling, that significantly affects you.
Lodging a Complaint:
  • If you believe we have infringed upon your rights, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
To exercise your rights, please contact us at info@thetalentguild.com. We will respond to your request in accordance with applicable law and may require verification of your identity before fulfilling your request.

8. Children’s Privacy
Our Website and Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly and comply with applicable laws regarding children’s privacy. If you believe that a child under 16 may have provided us with personal information, please contact us at info@thetalentguild.com.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our Website and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at
info@thetalentguild.com
. We are committed to addressing your concerns and resolving any issues promptly.
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